360 Realty respects your privacy. This policy explains what we collect, why, and the choices you have.
1. Information we collect
- Details you give us: name, email, phone number, ZIP/area, type of request and notes you write in our forms.
- Account details: if you register or sign in with Google, Apple or Facebook, we receive your name, email address and, where provided, profile picture and provider ID.
- Payment information: payments are handled by Stripe. We receive the payment status, amount, a transaction reference and the payment method type. We never receive or store full card numbers or security codes.
- Consent records: the policy version you accepted, the date and time, your IP address and browser details.
- Technical and campaign data: IP address, browser, pages visited and advertising campaign parameters (such as utm_source) so we can understand which advertisements bring enquiries.
2. How we use it
- To respond to your request, provide the Services and contact you about your matter.
- To process payments, issue receipts and prevent fraud.
- To send confirmations and service messages by email and, where you provided a number, SMS.
- To manage enquiries in our customer relationship management (CRM) system.
- To keep the site secure, improve it and meet legal obligations.
3. Who we share it with
We do not sell your personal information. We share it only with service providers that help us operate: payment processing (Stripe), email and SMS delivery, our CRM, hosting providers and, where needed to carry out your instructions, professionals or authorities involved in your property matter. We may also disclose information where the law requires.
4. Cookies
We use essential cookies to keep your session and protect forms from forgery (CSRF). Third-party services you choose to use, such as payment pages or social sign-in, may set their own cookies.
5. International transfers
Because we serve clients abroad and use international providers, your information may be processed in countries other than your own, including the United States and India.
6. Retention
We keep records for as long as needed to provide the Services, keep financial and consent records required for accounting and legal reasons, and resolve disputes. You can ask us to delete information we are not required to keep.
7. Security
We use encrypted connections, access controls, signed payment notifications and other safeguards. No system is perfectly secure, so please protect your own devices and passwords.
8. Your rights
Depending on where you live (for example under GDPR, UK GDPR, CCPA or Canadian privacy law) you may have the right to access, correct, delete or restrict use of your information, and to withdraw consent or opt out of marketing. To exercise these rights contact us at hello@example.com.
9. Children
Our Services are for adults. We do not knowingly collect information from children.
10. Changes
We will post updates on this page and change the version and date above.